Ridsys CRM

Customer & Operations Platform

Ridsys CRM helps organizations manage customers, billing, workflows, and lifecycle operations across finance and healthcare — with security, scalability, and auditability built in.

CRM overview

Customers · Billing · Workflows

● Live system

Finance CRM

Active accounts 1,248
Overdue cases 36
Monthly billing ₹42.6L

Healthcare CRM

Patients today 312
Appointments On track
Pending claims 18

System status

Access control Secure
Audit logs Enabled

What Ridsys CRM does

  • • Centralized customer and account management
  • • Billing, invoicing, and payment tracking
  • • Workflow automation and approvals
  • • Role-based access for admins, clients, and operators
  • • Reports, audit logs, and operational dashboards

Who it’s for

  • • Finance and billing teams
  • • Healthcare operations & compliance teams
  • • Field operations and service desks
  • • Enterprises needing audit-ready CRM systems

Core CRM Modules

Customer Management

Unified customer profiles with history, documents, status, and lifecycle tracking.

Billing & Invoicing

Inward/outward products, invoices, payments, balances, and printable bills.

Workflow & Approvals

Configurable workflows for finance, healthcare, and operations teams.

Reports & Dashboards

Operational, financial, and compliance reports with export support.

Role-Based Access

Admin, client, and operator roles with granular permissions.

Security & Compliance

Designed with audit trails, access logs, and compliance readiness.

Finance CRM Capabilities

End-to-End Financial Operations

Ridsys Finance CRM is designed for institutions managing loans, billing, subscriptions, and customer payments at scale. It centralizes financial data while maintaining accuracy, traceability, and compliance.

  • • Customer accounts with financial history
  • • Loan, EMI, and installment tracking
  • • Delinquency and overdue payment monitoring
  • • Automated billing cycles and statements
  • • Ledger, balance, and reconciliation reports

Common Use Cases

  • ✔ NBFC & lending platforms
  • ✔ BHPH (Buy Here Pay Here) dealers
  • ✔ Subscription-based services
  • ✔ Multi-branch finance operations
  • ✔ Audit-ready financial reporting

Healthcare CRM Capabilities

Patient-Centric Operations

Ridsys Healthcare CRM streamlines patient engagement, operational workflows, and billing processes while ensuring privacy, access control, and regulatory alignment.

  • • Centralized patient records and history
  • • Appointment and visit management
  • • Billing, invoices, and insurance tracking
  • • Secure document storage and access logs
  • • Operational and compliance reports

Ideal For

  • ✔ Clinics and hospitals
  • ✔ Diagnostic centers
  • ✔ Healthcare service providers
  • ✔ Multi-location healthcare groups
  • ✔ Compliance-focused organizations

Compliance, Security & Governance

Audit & Traceability

Complete activity logs, approval trails, and historical data access across finance and healthcare operations.

Role-Based Security

Granular permissions for admins, staff, and external users to ensure controlled access.

Compliance-Ready

Designed to support financial audits, healthcare regulations, and enterprise governance standards.

See Ridsys CRM in action

Launch the CRM or talk to our team to tailor it for your organization.