Ridsys R-NET
Broadband ISP Operations Platform
R-NET helps broadband operators manage customers, billing, complaints, analytics, and inventory in one secure and scalable system.
Network Overview
Subscribers · Billing · Complaints
Subscribers
5,248
Billing
₹12.8L
Open Tickets
42
Active Plans
128
Core R-NET Modules
Billing Management
Automated invoices, payment tracking and renewal cycles.
Complaint Lifecycle
Assign tickets to field engineers and monitor SLA.
Network Inventory
Manage routers, ONTs and fiber deployment.
Business Analytics
Track ARPU, churn and subscriber growth.
Field Workforce
Assign technicians and manage onsite service.
Secure Access
Role-based login for admins and operators.
R-CRM Capabilities
R-CRM empowers field workforce automation by managing service tickets, technician assignments and SLA monitoring for broadband service operations.
- • Customer ticket lifecycle
- • Field engineer assignment
- • SLA monitoring
- • Service resolution tracking
- • Technician performance reports
Ideal For
- ✔ ISP support teams
- ✔ Field technicians
- ✔ Network service providers
- ✔ Customer support centers
Billing Management
Automated invoice generation for prepaid and postpaid plans, payment tracking, renewal reminders, and usage billing.
- • Invoice generation
- • Auto renewal
- • Payment tracking
- • Usage billing
- • Customer balance reports
Features
- ✔ Monthly plan automation
- ✔ SMS payment alerts
- ✔ Billing cycle control
- ✔ GST invoice support
Complaint Management
- • Customer ticket creation
- • Technician assignment
- • SLA tracking
- • Complaint history
- • Service resolution
Benefits
- ✔ Faster resolution
- ✔ Reduced downtime
- ✔ Service tracking
Business Analytics Reports Builder
Monitor subscriber growth, revenue trends and operational performance using real-time dashboards and advanced reporting tools.
- • Subscriber growth reports
- • ARPU analysis
- • Revenue tracking
- • Usage reports
- • Performance metrics
Capabilities
- ✔ Custom dashboard builder
- ✔ Exportable reports
- ✔ KPI monitoring
- ✔ Network performance tracking
Inventory Management
- • Router stock management
- • ONT tracking
- • Fiber deployment records
- • Warehouse control
- • Vendor equipment logs
Benefits
- ✔ Reduced equipment loss
- ✔ Real-time stock updates
- ✔ Vendor tracking
- ✔ Installation history
Integrations
Seamlessly integrate R-NET with billing gateways, network devices, CRM platforms and ISP operational tools.
- • Payment gateway integration
- • SMS notification system
- • CRM integration
- • Network monitoring tools
- • Third-party APIs
Supported Systems
- ✔ Razorpay
- ✔ PayU
- ✔ SMS Gateways
- ✔ Network Controllers
Transform your ISP Operations
Launch R-NET and automate broadband network operations today.
Contact Sales