Terms of Service

1. Agreement to Terms

By accessing or using the Ridsys Group website (ridsys.com) and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.

2. Description of Services

Ridsys Group provides:

• Platform Services: IPTV/OTT infrastructure, broadcasting solutions, and IT services
• Digital Growth Services: SEO, social media marketing, e-commerce optimization, lifecycle/CRM automation, and analytics
• Programs: GrowthLab™ (experimentation framework) and Commerce Engine™ (lifecycle automation)

Specific terms for each service will be detailed in separate service agreements.

3. Use of Website

3.1 Permitted Use

You may use our website for lawful purposes only. You agree to:

• Provide accurate and current information when required
• Maintain the security of your account credentials (if applicable)
• Notify us immediately of any unauthorized access
• Comply with all applicable laws and regulations

3.2 Prohibited Activities

You agree not to:

• Use the website in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt the website's operation
• Use automated systems (bots, scrapers) without our written permission
• Upload or transmit viruses, malware, or other malicious code
• Impersonate any person or entity or misrepresent your affiliation
• Collect or harvest personal information from other users

4. Intellectual Property Rights

4.1 Our Content

All content on this website, including text, graphics, logos, images, software, and trademarks (including "GrowthLab™" and "Commerce Engine™"), is the property of Ridsys Group or its licensors and is protected by copyright, trademark, and other intellectual property laws.

4.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal or internal business purposes. You may not:

• Reproduce, distribute, modify, or create derivative works from our content
• Use our trademarks without our prior written permission
• Remove or alter any copyright or proprietary notices

4.3 User Content

If you submit content to our website (e.g., comments, feedback, job applications), you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and display that content for our business purposes.

5. Service Agreements

If you engage Ridsys Group for professional services:

• Specific terms will be outlined in a separate service agreement or statement of work
• These Terms supplement (but do not replace) the service agreement
• In case of conflict, the service agreement will take precedence

6. Privacy and Data Protection

Our collection and use of personal information is governed by our Privacy Policy. By using our website, you consent to our privacy practices as described in that policy.

7. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• Our website and services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind
• We do not warrant that the website will be uninterrupted, error-free, or secure
• We do not guarantee the accuracy, completeness, or reliability of any content
• We disclaim all warranties, express or implied, including warranties of merchantability and fitness for a particular purpose

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• Ridsys Group shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• Our total liability to you for any claims arising from your use of the website shall not exceed ₹10,000 (Indian Rupees Ten Thousand)
• This limitation applies regardless of the legal theory (contract, tort, negligence, or otherwise)

9. Indemnification

You agree to indemnify, defend, and hold harmless Ridsys Group, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including legal fees) arising from:

• Your violation of these Terms
• Your use of our website or services
• Your violation of any third-party rights

10. Third-Party Links and Services

Our website may contain links to third-party websites or services. We do not endorse or assume responsibility for any third-party content, products, or services. Your use of third-party sites is at your own risk and subject to their terms and conditions.

11. Modification and Termination

11.1 Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website with a new "Last updated" date. Your continued use of the website after such changes constitutes acceptance of the modified Terms.

11.2 Termination

We may suspend or terminate your access to our website at any time, with or without cause, with or without notice. Upon termination, your right to use the website will immediately cease.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms are governed by the laws of India, without regard to conflict of law principles.

12.2 Jurisdiction

Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts in Puducherry, India.

12.3 Dispute Resolution

Before initiating any legal proceedings, the parties agree to attempt to resolve disputes through good-faith negotiation. If negotiation fails, disputes may be resolved through binding arbitration in accordance with Indian arbitration laws.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and Ridsys Group regarding your use of our website.

15. Contact Information

For questions or concerns about these Terms, please contact us: